Reassigned Numbers Database Reports Due October 15, 2021

The Reassigned Numbers Database (“RND”) is part of the Federal Communications Commission’s (“FCC’s”) approach to address the problem of unwanted calls, specifically calls made to numbers that have been reassigned to a new consumer (presumably without a prior business relationship to the caller). The RND contains reassigned number information from each provider that obtains North American Numbering Plan U.S. geographic numbers and toll-free numbers. Callers and caller agents may query the RND to determine whether a telephone number has been permanently disconnected or reassigned before attempting to call that number.

Reporting Requirement: Beginning on April 15, 2021, and on the 15th day of each month thereafter, all service providers, with the exception of Small Business Service Providers (providers with 100,000 or fewer domestic retail subscribers), were required to begin reporting on permanent disconnections of their subscribers. Small Business Service Providers have until October 15, 2021 to begin reporting on this information. Small Business Service Providers will initially populate the RND with “seed” data covering the period from January 27, 2021 through October 2021.

Record-Keeping Requirement: As of July 27, 2020, service providers were required to begin maintaining records of the most recent date that each phone number assigned to one of their subscribers was permanently disconnected. Small Business Service Providers were required to begin maintaining the same records beginning on January 27, 2021.

Minimum Aging Requirement: Beginning on July 27, 2020, all service providers were required to wait at least 45 days from permanent disconnection of a number before reassigning the number to a new consumer.

RND Registration Process: There is a four-step process to register for the database via

If you have questions or would like assistance completing or submitting reports in the RND, please contact Greg Whiteaker at [email protected], Robin Tuttle at [email protected], Hilary Rosenthal at [email protected], or Colleen von Hollen at [email protected]