FCC Announces Compliance Deadlines for Additional Robocall Mitigation Database Requirements

Deadline to Submit Additional Information in RMD: February 26, 2024
Deadline to Refuse Traffic from Any Provider Not Listed in the RMD: May 28, 2024

In the 6th Report and Order issued last year, the FCC expanded Robocall Mitigation Database (RMD) filing requirements, pronounced new prohibitions on accepting traffic from providers that are not listed in the RMD, and empowered the Enforcement Bureau with new tools and penalties to hold providers accountable for failure to comply with the FCC’s rules.

As of February 26, 2024, providers must update their information in the RMD with additional information such as the provider’s role in the call chain; information supporting any claimed STIR/SHAKEN implementation extension or exemption; information about principals, affiliates, subsidiaries, and parent companies; a statement about whether they are subject to an FCC, law enforcement, or regulatory agency action or investigation due to suspected robocalling or spoofing; and their Operating Company Number (OCN) if they have one. Providers also may need to update their Robocall Mitigation Plans.

As of May 28, 2024, voice service providers and intermediate providers must refuse to accept or carry any traffic from any provider that is not listed in the RMD. The RMD is publicly available on the FCC’s website at https://fccprod.servicenowservices.com/rmd?id=rmd_listings and a .csv file list of all providers with current filings in the database may be downloaded at any time at https://fccprod.servicenowservices.com/rmd?id=rmd_welcome.

Please contact Robin Tuttle at [email protected] or Greg Whiteaker at [email protected] if you have questions regarding these RMD requirements or would like assistance with updating your company’s entry in the RMD.