All service providers and equipment manufacturers that are subject to Sections 255, 716 and 718 of the Communications Act must maintain records of their efforts to make their telecommunications services and equipment, advanced communications services and equipment, and Internet browsers built into mobile phones accessible to people with disabilities, as required by the Communications Act and the Commission’s rules. Service providers and equipment manufacturers must file their annual accessibility recordkeeping compliance certifications and required contact information by April 1, 2021 in the FCC’s “Recordkeeping Compliance Certification and Contact Information Registry” (RCCCI Registry) at: https://apps.fcc.gov/rccci-registry. The certificate must provide current contact information for:

1) consumers; and
2) the U.S. agent for service of complaints.

Please contact Greg Whiteaker at [email protected] or Robin Tuttle at [email protected] if you have any questions or would like assistance in completing and filing your recordkeeping compliance certification and contact information in the FCC’s RCCCI Registry.